Events | Customizable guest limits and improved RSVP management in the event tool
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Eric Eaton
We’ve encountered some challenges with this tool that are making it difficult for us to use effectively for our client events. While we initially saw great potential, there are several limitations that, if addressed, would significantly improve the experience.
First, the guest limit per invitee is fixed at 3, which doesn’t align with our needs. This should be customizable so we can set our own limits based on the specific event, ranging from 0 to a number greater than 3 but still manageable. For instance, our current event allows for a guest +1, but clients received invites allowing up to 3 guests, leading to confusion and additional follow-up.
Second, there’s no option for guests to RSVP “No” if they can’t attend, which forces them to email us directly. Adding this option would streamline communication and reduce manual follow-up.
Lastly, we need a way to remove attendees who’ve informed us they can’t make it from the reminder emails. Currently, even those who have declined are still receiving reminders, which could be avoided with better email list management.
We believe these adjustments would enhance the tool’s functionality and better support our event management needs.
Lucas Jans, VP of Product
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Amirah Mahmood
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Amirah Mahmood
Merged in a post:
Events | RSVP No, Remove Declined Contacts from Event List
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Erik Boehm
There are MANY problems with the Events feature. I have used it multiple times and every time I feel it was a mistake.
- Registrants cannot RSVP and say they are NOT attending. If they Register at all, they receive a reminder saying "See you soon!".
- The RSVP list that we can review on our side is garbage, with neither the online version or the Downloadable CSV showing you all the necessary information to have a reliable headcount (mainly because of the issue above).
- People who decline the event should be eliminated from future event notifications for that event.
- Frequently couples will list both their names in the name field and not list an accurate guest count in the registration.
- MY SUGGESTION at the minimum is to adjust the Event Registration to be an Event RSVP and have these fields in the RSVP form:
I plan on attending: Y/N
Your name
Your email address
Your phone number
Will you be bringing a guest? Y/N
Guest’s name
Total attending (This field should be required and stated as "Total" to provide an accurate headcount.)
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Amirah Mahmood
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Amirah Mahmood
Merged in a post:
Event Tool Suggestion
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Reah Tykwinski
We have been using your event tool for awhile now and overall it’s been working well but I have one suggestion that I thought I would share in case others are having this issue as well. Some clients are signing up like in the first picture below which is helpful because we have both names then but when you are in the events section looking at RSVPs, you cannot see that they have a plus one or that they added a guest name. So then when I pull the spreadsheet I have to go back through the messages one by one to make sure I’m not missing an RSVP. It would be nice if there was a spot for them to type in the name of their additional guest or a more noticeable question or drop down menu for if they will be bringing a guest. I think the additional guest part gets missed at the bottom of the page when you register. Just wanted to share this idea in case there is something that can be done differently. I know it would definitely help us out and likely others as well. Thanks!
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Amirah Mahmood
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Shawn McElderry
Very useful
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Amirah Mahmood
Merged in a post:
Allow clients to decline events or change status
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Matthew Barker
It would be nice if clients were about to decline an invite to an event so that they no longer receive emails about it. And/or allow the creator of event to manually change the status of a client's RSVP for cases when they respond to email.
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Amirah Mahmood
Merged in a post:
Allow custom additional guests on events
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Tryssa Pacciulli
For events, please allow us to customize how many guests people can bring/register. Im serving a client appreciation meal at a banquet hall and I want to only allow a plus 1. But your system wont let me do that, so now i have to use another software for it. Frustrating. This should be a simple fix.
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Amirah Mahmood
Merged in a post:
Ability to Add Additional Guests for People Who Have Already RSVP'd For Event
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Chris Browning
Allow us to update the additional guests for people who have already RSVP'd for an event. The problem now is if a client forgot to put +1 when registering for an event, he'll only get one seat at our event unless I can update the count. Also, if I delete an RSVP, that person can no longer RSVP for the event, the message they get says they're already registered, which is frustrating because they're not registered.
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