Asks for MFA code every time | Voters

Asks for MFA code every time

Donna Lewandosky

The new authentication code verification needs to be longer. I really don't think it is necessary to get a new code every time you log in . This site is non transactional. Everyone else in the world can make the verification process less frequent. Very annoying when we are busy and have to pivot away even for 1 minute. Don't make more work.

Created by Neil Young

May 21, 2024

Chuck Vecellone

Need to re-visit this! Getting really annoying having to MFA multiple times per day! Why can't you place a cookie on a verified machine that lasts a week, month, or some other time frame to get around this??? There are more than 40 comments here complaining and it's not being addressed. Is it time to look for a different website host?

Amirah Mahmood

Merged in a post:

This 2 factor identification to login needs to change! I've had to enter pins more than once a day. Why can't you authenticate a machine and let it go for 30 days? Or at least 1 day without having to get another code? It's very annoying and there really isn't any sensitive client information on the site other than an email address.

Chuck Vecellone

Annoying 2-factor identification

August 9, 2024

Amirah Mahmood

Merged in a post:

2-factor authentication

Chuck Vecellone

Here I am again having to enter another pin to get back into the site 4 hours after I had logged in once. This is really annoying to have to do this multiple times per day! What data are we protecting with this much nonsense???

August 9, 2024

Sarah Bauer

I work for multiple advisors and go back and forth between my different log-ins for them constantly. I understand the one-time passcode is a necessary security measure, but we should be able to select "remember me" or at least only have it ask for the code once a day... It's a small but tedious step.

Catherine Valega

Agreed.

Catherine Valega

AGREED! Plus the going to email thing is a time waster. Get with the decade and provide another authenticator if we must use one daily (or even intra-daily).

Chuck Vecellone

Totally frustrated with the new MFA - have to get codes more than once a day. My trading platform uses MFA but once I'm logged in I'm good for the day. Should be a cookie that authenticates a device that's good for more than a few hours.

Amirah Mahmood

Merged in a post:

Bypass MFA on the same computer when logging in

Alvin Ybanez

Have the option to "remember" a device to bypass the MFA on subsequent logins.

July 2, 2024

Amirah Mahmood

Merged in a post:

Authentication Requests

Spencer Butterbrodt

The new authentication request should either last longer or be able to "Trust Device" - increasingly annoying & not time-efficient.

June 25, 2024

Spencer Butterbrodt

Agreed - should be able to "trust this device"

→