Events | Customize additional guests & Allow guests to decline/change event status
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Eric Eaton
I find this tool to be frustratingly limited. I was excited at first because we do host several client events throughout the year and thought this tool would help in that matter. What we are finding is it might be more of a headache than it’s worth and that’s frustrating. First off, why can 1 invitee only register for a max of 3 guests? Who chose this? This should be customizable based on our needs not some computer programmer who knows nothing about our events. We should be able to customize and limit the RSVP to a specific number of guests starting at 0 and ending with a number more than 3 but less than 100. For example, we have an event currently with a max RSVP of guest +1 but all our clients received an email with a Guest +3 option in which we then had to explain to each of them that the system is limited and we only have room for 1 guest per person.
Next, for guests that cannot make the event, there is no option for them to RSVP “No”. The guests are emailing us directly stating they can’t make it because the tool doesn’t provide that option.
Lastly, we have no way of removing guests that email us they cannot attend from the email reminder string which means guests we’ve already communicated with that have stated their inability to attend are still getting reminder emails asking them to RSVP to an event they can’t attend… It’s frustrating to have to explain that we’ve hired a firm who clearly has never put on an event ever because they don’t understand the basic premise of how an RSVP actually works.
Our humble request – Fix this broken nonsense and make it work the way every other event RSVP system works. If need be, hire a developer from Event Bright because they clearly understand these systems better…
A
Amirah Mahmood
A
Amirah Mahmood
Merged in a post:
Events | RSVP No, Remove Declined Contacts from Event List
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Erik Boehm
There are MANY problems with the Events feature. I have used it multiple times and every time I feel it was a mistake.
- Registrants cannot RSVP and say they are NOT attending. If they Register at all, they receive a reminder saying "See you soon!".
- The RSVP list that we can review on our side is garbage, with neither the online version or the Downloadable CSV showing you all the necessary information to have a reliable headcount (mainly because of the issue above).
- People who decline the event should be eliminated from future event notifications for that event.
- Frequently couples will list both their names in the name field and not list an accurate guest count in the registration.
- MY SUGGESTION at the minimum is to adjust the Event Registration to be an Event RSVP and have these fields in the RSVP form:
I plan on attending: Y/N
Your name
Your email address
Your phone number
Will you be bringing a guest? Y/N
Guest’s name
Total attending (This field should be required and stated as "Total" to provide an accurate headcount.)
A
Amirah Mahmood
A
Amirah Mahmood
Merged in a post:
Event Tool Suggestion
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Reah Tykwinski
We have been using your event tool for awhile now and overall it’s been working well but I have one suggestion that I thought I would share in case others are having this issue as well. Some clients are signing up like in the first picture below which is helpful because we have both names then but when you are in the events section looking at RSVPs, you cannot see that they have a plus one or that they added a guest name. So then when I pull the spreadsheet I have to go back through the messages one by one to make sure I’m not missing an RSVP. It would be nice if there was a spot for them to type in the name of their additional guest or a more noticeable question or drop down menu for if they will be bringing a guest. I think the additional guest part gets missed at the bottom of the page when you register. Just wanted to share this idea in case there is something that can be done differently. I know it would definitely help us out and likely others as well. Thanks!
A
Amirah Mahmood
Merged in a post:
Allow clients to decline events or change status
M
Matthew Barker
It would be nice if clients were about to decline an invite to an event so that they no longer receive emails about it. And/or allow the creator of event to manually change the status of a client's RSVP for cases when they respond to email.
A
Amirah Mahmood
Merged in a post:
Allow custom additional guests on events
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Tryssa Pacciulli
For events, please allow us to customize how many guests people can bring/register. Im serving a client appreciation meal at a banquet hall and I want to only allow a plus 1. But your system wont let me do that, so now i have to use another software for it. Frustrating. This should be a simple fix.
A
Amirah Mahmood
Merged in a post:
Ability to Add Additional Guests for People Who Have Already RSVP'd For Event
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Chris Browning
Allow us to update the additional guests for people who have already RSVP'd for an event. The problem now is if a client forgot to put +1 when registering for an event, he'll only get one seat at our event unless I can update the count. Also, if I delete an RSVP, that person can no longer RSVP for the event, the message they get says they're already registered, which is frustrating because they're not registered.
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Amirah Mahmood
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Tryssa Pacciulli
YESSSSSS! 100! This should be a simple fix!
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Ali Baldari
Chris -
I wanted to let you know that we've addressed the bug that was preventing deleted RSVPs from re-registering.
Now, if you delete a registrant they should be able to re-register.
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