Feature Request: Personalize My Outreach with Office 365 Photo Sync The Problem
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Blake Bauer
Right now, my marketing emails look like they’re coming from a "system" rather than a person. When my profile photo is missing, it’s harder to build trust with my clients.
The Goal
I want the platform to automatically pull my Office 365 profile picture into the emails I send.
Why it’s a Win-Win:
Trust is Key: In finance, people want to see who they are trusting with their money. A photo proves there’s a real human behind the email.
Better Results: Data shows that emails with professional photos get significantly more opens and clicks.
Efficiency: I already have a professional photo in my Microsoft 365 profile. The data is there, the APIs likely need to be updated to pull the info.
Bottom Line
Adding this feature makes your platform a more powerful tool for professional advisors. It turns a "marketing blast" into a "personal conversation," which is exactly what my business needs to grow.
A
Amirah Mahmood
Thanks for sharing this feedback, Blake Bauer, and for laying out the use case so clearly!
I understand the appeal of having your photo appear alongside your name in a recipient's inbox by default, and I've shared this feedback with our product team.
In the meantime, including your photo in FMG under Profile >> Portrait Image will ensure recipients see your face alongside your name in the email signature. I understand that's not exactly what you're asking for, but it's what we currently support, and if we were to explore this further in the future, it would likely draw from this area of your FMG account rather than an external source.
I appreciate you taking the time to share this feedback. Thank you!