Asks for MFA code every time
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Donna Lewandosky
The new authentication code verification needs to be longer. I really don't think it is necessary to get a new code every time you log in . This site is non transactional. Everyone else in the world can make the verification process less frequent. Very annoying when we are busy and have to pivot away even for 1 minute. Don't make more work.
C
Chuck Vecellone
Need to re-visit this! Getting really annoying having to MFA multiple times per day! Why can't you place a cookie on a verified machine that lasts a week, month, or some other time frame to get around this??? There are more than 40 comments here complaining and it's not being addressed. Is it time to look for a different website host?
A
Amirah Mahmood
Merged in a post:
This 2 factor identification to login needs to change! I've had to enter pins more than once a day. Why can't you authenticate a machine and let it go for 30 days? Or at least 1 day without having to get another code? It's very annoying and there really isn't any sensitive client information on the site other than an email address.
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Chuck Vecellone
Annoying 2-factor identification
A
Amirah Mahmood
S
Sarah Bauer
I work for multiple advisors and go back and forth between my different log-ins for them constantly. I understand the one-time passcode is a necessary security measure, but we should be able to select "remember me" or at least only have it ask for the code once a day... It's a small but tedious step.
C
Catherine Valega
Agreed.
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Catherine Valega
AGREED! Plus the going to email thing is a time waster. Get with the decade and provide another authenticator if we must use one daily (or even intra-daily).
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Chuck Vecellone
Totally frustrated with the new MFA - have to get codes more than once a day. My trading platform uses MFA but once I'm logged in I'm good for the day. Should be a cookie that authenticates a device that's good for more than a few hours.
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Amirah Mahmood
A
Amirah Mahmood
S
Spencer Butterbrodt
Agreed - should be able to "trust this device"
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