Website Forms | Disable default emails for Tailored Forms
M
Monyka Lee
Hi FMG team,
We are using a Tailored Form for a lead magnet because the immediate redirect is important to the user experience. After a visitor submits the form, they are redirected right away to a personalized results page on our website.
Right now, Tailored Forms appear to automatically send FMG’s default thank-you email, and that email cannot be disabled. For our use case, the redirect already gives the visitor what they requested, so the default email can feel unnecessary or slightly confusing.
It would be helpful if users could toggle off the default thank-you email for Tailored Forms while still keeping the redirect and lead capture functionality.
Ideally, Tailored Forms would allow one of these options:
- Redirect only, with no default thank-you email
- Redirect plus default thank-you email
- Redirect plus custom autoresponder email
This would give firms more flexibility depending on how the form is being used. This would be especially helpful for lead magnets where the visitor already receives the requested content immediately through the redirect.
Thank you!