Customer suggestions

When you create an event, the rsvp email should automatically have and add to calendar link for invitees to click on once the confirm their rsvp.

We’ve encountered some challenges with this tool that are making it difficult for us to use effectively for our client events. While we initially saw great potential, there are several limitations that, if addressed, would significantly improve the experience. First, the guest limit per invitee is fixed at 3, which doesn’t align with our needs. This should be customizable so we can set our own limits based on the specific event, ranging from 0 to a number greater than 3 but still manageable. For instance, our current event allows for a guest +1, but clients received invites allowing up to 3 guests, leading to confusion and additional follow-up. Second, there’s no option for guests to RSVP “No” if they can’t attend, which forces them to email us directly. Adding this option would streamline communication and reduce manual follow-up. Lastly, we need a way to remove attendees who’ve informed us they can’t make it from the reminder emails. Currently, even those who have declined are still receiving reminders, which could be avoided with better email list management. We believe these adjustments would enhance the tool’s functionality and better support our event management needs.

Advisors aiming to boost event attendance might benefit from an Event Calendar Integration feature. By attaching an iCalendar (ICS) file to your event confirmation emails, attendees could easily add events to their digital calendars, minimizing the chance of them forgetting. This integration could help ensure your audience stays informed and engaged, never missing an important event again. Use Case: Imagine an advisor hosting a client seminar on investment strategies. By including an iCalendar file in the confirmation email, attendees could effortlessly save the event to their calendars, enhancing the likelihood of attendance and ensuring your seminar reaches its intended audience.

We host two baseball game events a year where our guests need a ticket - however, at the venue of the event, children 4 and younger are free, so they don't need a ticket. So the RSVP process for families with younger children is clumsy and makes keeping a accurate head count for "paid" tickets challenging. So a family will register for 5 tickets, when really they only needed 2 or 3, for example. When they click the "register" button and the event registration screen comes up, it would be nice to be able to add some options to that screen.

Advisors organizing events might find Additional Attendee Management to be a crucial feature. This tool could allow hosts to easily gather and manage information about extra attendees, ensuring effective communication with all participants. It helps keep everyone informed and engaged, facilitating a seamless event experience. Use Case: Consider an event host planning a seminar who wants to ensure that the primary attendees' guests are also kept informed about the event details. With Additional Attendee Management, they can collect and organize contact information, enabling timely updates and reminders to be sent to all attendees. This ensures that every participant is engaged and well-informed throughout the event planning process.

Advisors aiming to improve the attendee experience might benefit from the RSVP Decline Option. This feature could allow invitees to easily decline an event invitation and automatically stop receiving further event-related communications. It respects attendees' decisions, enhancing their overall experience by providing a straightforward response mechanism. Use Case: Imagine an invitee receives an invitation to a workshop but is unable to attend. With the RSVP Decline Option, they can swiftly indicate their non-attendance, ensuring they won't receive additional notifications or marketing specific to the event. This maintains a positive relationship by respecting their choice, while still allowing them to receive other relevant communications from the advisor.

Advisors looking to tailor guest numbers at events might find Flexible Attendee Limits to be a valuable feature. This tool could allow you to specify exactly how many additional attendees each invitee can bring, offering a more personalized approach compared to standard options. It provides clarity and enhances event coordination by aligning guest limits with your specific event needs. Use Case: Consider an advisor organizing a seminar and wanting each client to have the option of bringing up to two guests. With Flexible Attendee Limits, they can easily set this guest limit, ensuring invitees understand their options and simplifying the planning process. This feature allows for a more streamlined and effective event management experience.

Advisors aiming to maximize event attendance might benefit from Multiple Event Promotions. This feature could allow you to promote events in stages using pre-built sequences, starting with 'A' clients and then adjusting invitations to 'B' and 'C' clients based on initial responses. This approach optimizes attendance by tailoring outreach to client interest levels. Use Case: Imagine an advisor organizing a premium investment seminar, with a focus on engaging top-tier clients first. By utilizing Multiple Event Promotions, they can initially invite 'A' clients and, after gauging their interest, extend invitations to 'B' and 'C' clients. This strategic rollout ensures maximum participation and engagement across client segments.

Advisors looking to maintain professionalism in their marketing communications might find Timely Content Guard invaluable. This feature could automatically prevent the scheduling and sending of promotional content after the event date, ensuring your messages are always timely and pertinent. It safeguards against the embarrassment of sending outdated information, helping you uphold high professional standards effortlessly. Use Case: Consider an advisor who has scheduled emails promoting a financial seminar. With Timely Content Guard, any attempt to send these emails after the seminar date would be automatically blocked, preventing outdated or irrelevant communication from reaching clients. This ensures that your outreach remains aligned with current events and client expectations.

Request update: Event RSVP 'plus one' options. The system does not allow us to limit extra guests. The option is 0-3. We would like to formally request that this selection be changed to optional limits so we can limit it to 0-1 additional attendees. Clients abuse this function and bring their whole family to events for them and their spouses. We need a polite way to restrict additional attendees.